About Us
Outpatient Services East (OSE) is a physician owned multi-specialty surgery center with a proven record of providing quality care and cost savings since inception in 1985. The facility has grown over the years from 6,000 square feet and 13 staff members to approximately 32,000 square feet and over 90 staff members.
Located in the Professional Office Building #52 on the St. Vincent’s East Campus, the facility now provides 6 operating rooms and 9 procedure rooms. OSE offers board certified physicians and continues to be one of the frontrunners of ambulatory surgery centers, not only in the State of Alabama, but in the Southeast.
The preference of Outpatient Services East by patients, employers, third party payors and physicians is based on its overall excellence. OSE was the first freestanding surgery center in Alabama to be accredited by the Joint Commission on Accreditation of Healthcare Organizations and has successfully maintained this accreditation to date. OSE compares to, and meets, national benchmarks on patient safety, quality of care and cost savings.
Our Vision is to be the leader in Ambulatory Surgery Centers by consistently providing our customers with innovative and responsive services to deliver the highest quality healthcare in an ethical and cost-effective manner. Our management, active in national organizations, strives to uphold these goals.
Outpatient Services East encourages you to bring any issues concerning safety and/or quality of care in our organization to the attention of the organization's leaders. OSE has posted it's Grievences Procedure on the Pre-Registration and Notices page. You may also address your concerns to:
Outpatient Services East
H. Alan Perry, Board Chairman and President
Phone: 205-838-3888
If this does not lead to satisfactory resolution, we encourage you to address your complaint to the Joint Commission for review. Such complaints should be addressed to:
Division of Accreditation Operations
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Phone: 1-800-994-6610
or Faxed to 630-792-5636
or E-mailed to complaint@jcaho.org or
Website: www.JointCommission.org
Contact Information for Medicare Beneficiaries
Alabama Department of Public Health (1-800-356-9596)
Regional IV Office of Civil Rights
US Dept. of Health and Human Services
Phone: (404) 562-7886
Medicare Beneficiary Ombudsman at:
http://www.cms.hhs.gov/center/ombudsman
Medicare Ombudsman for Alabama,
contact the State Health Insurance Assistance Program at 1-800-243-5463
